Founded in 2001, Zenta is a world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) company, offering a full range of back-office, voice and onsite support solutions such as credit card servicing, consumer lending servicing, accounts receivable management, mortgage services and real estate capital market analytics in the following verticals: commercial and residential real estate, consumer credit, insurance and financial services and diversified business services. The company currently employs almost 5,000 associates in New York; Charlotte, NC; Dallas, TX; Philadelphia, PA; Florence, SC; Mumbai and Chennai, India; Philippines.

Client Focused: We're passionate about our clients and are easy to do business with. We sell our clients what they want to buy, how they want to buy it. We are flexible and responsive, tailoring our solutions to our clients' unique needs. And we honor our commitments.

Employee Centric: We provide our employees with rewarding and satisfying career opportunities based on their personal performance and contribution.

Cultural Compatibility: Our clients are primarily in North America and Europe. Our operations are primarily in India. We must be adept at managing and leading in multiple cultures. We have assembled a diverse management team that understands the Western business environment and the needs, aspirations and motivations of our global work force.

Ethics: The line between right and wrong is not gray or blurred. It is a bright line and we will not cross it, nor will we tolerate anyone who does.

Operational Excellence: We are committed to operational excellence. We employ a global work force. We capture work anywhere in the world, move it to wherever in the world we can find the right blend of cost and quality to work and deliver it back to our clients, wherever in the world they may be.

Accountability: We hold ourselves accountable for results. We push decision-making to the lowest possible level. When approvals are required, they are given as rapidly as possible.

Our vision is to become the dominant provider of offshore, quality, business process outsourcing services. We're looking for individuals who enjoy working with people and who are committed to personal and professional success – people who flourish in a team environment and who will actively contribute their intellect, leadership and attention to detail to exceed the expectations of our clients.

Core Operating Principles

Zenta drives its business based on the following, core principles:

• Consistently provide top quality services to our clients.
  
• Focus on efficient delivery - delivering fair prices to clients and sound earnings for stockholders.
  
• Treat clients as we expect to be treated, putting the client first every day.
  
• Lead through innovation, quality and efficiency.
  
• Become well known for consistently delivering quality and doing the little things - and the big things - well.
  
• Give every single one of Zenta's people the environment, support and goals to be successful - and expect of them to be absolutely committed to excellence.
  
• Accept nothing short of the best from ourselves. Remember that each of us - the people of Zenta - makes the difference.

Zenta hires the best people and retains them. Zenta offers a team of first class co-workers, supportive managers, and exceptional work environments. And it assures competitive salaries, health insurance, and retirement plans in every country where it operates.

As important, because Zenta performs so well in international business processing outsourcing, the company continually produces new and exciting professional opportunities and locations.